NEW PATIENT ORIENTATION
Welcome to Our Clinic!
We are excited to have you join us. To ensure a smooth and pleasant experience, please review the following guidelines for your first visit and ongoing care.
Preparation
Please drink plenty of water the day before your appointment. Try not to come on an empty stomach, as slight lightheadedness may occur during the session. Wear comfortable, loose clothing, as your provider may need to access your arms, legs, and sometimes your stomach and back. If you are here for facial acupuncture, please ensure your face is well-hydrated with appropriate skincare products to achieve the best results.
Arrival and Check-In
When you arrive for your appointment, please check in at the front desk. Arrive 15 minutes early to complete any necessary paperwork and settle in comfortably. Our friendly staff will be available to answer any questions and guide you through the process.
Your Treatment
During your initial consultation, our practitioner will discuss your health history, concerns, and treatment goals. This comprehensive assessment allows us to tailor a personalized treatment plan just for you. Please wear loose, comfortable clothing to facilitate easy access to acupuncture points and other treatment areas.
24-Hour Cancellation Policy
We understand that life can be unpredictable. However, to respect our practitioners' time and other patients waiting for appointments, we require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee.
Financial Policy
Payment is due at the time of service. We accept various forms of payment, including cash, credit cards, and certain insurance plans. Please check with our front desk to verify your coverage. For those paying out-of-pocket, we offer flexible payment options to accommodate your financial needs.
We're Here to Help
Our goal is to provide you with exceptional care and support your journey to better health. If you have any questions or need assistance, please don’t hesitate to contact us. We look forward to helping you achieve your wellness goals.